Contact Us
Reach out to Polar Pay for inquiries, support, or to learn more about our services.
Email: info@polarpay.com
Phone: (852) 3797 7285
Address: Unit 3202, 32/F, Excel Centre, 483A Castle Peak Road, Lai Chi Kok, Kowloon, Hong Kong
Your Vigilance Protects Us All: Report Suspicious Activity
At Polar Pay, your security is paramount. While we employ robust systems to protect our operations, we rely on your vigilance as our valued partners to combat evolving threats. Criminals may attempt to impersonate our company or our employees to conduct fraudulent activities, such as opening unauthorized bank accounts overseas or falsely entering into contracts in our name.
Be extremely cautious and vigilant to avoid falling into these traps. Always verify the authenticity of any business relationship or transaction. Conduct thorough checks to protect yourself from fraud by impersonators or other criminals.
What to do if you suspect suspicious activity:
Immediately notify us: If you encounter any suspicious activity, communications, or transactions that appear to involve us, please contact us directly and immediately through our official website contact form or at info@polarpay.com. Your timely report is invaluable. Provide as much detail as possible.
Report to Authorities: We strongly recommend that you immediately report any illegal activities such as impersonation of our company name or logo to the police force to protect your legal rights and help prevent further crime.
Polar Pay takes all instances of impersonation and fraud very seriously. Once such illegal activities are discovered, our company reserves all rights and remedies, and pursue legal action against the perpetrators.